Licensed in-home health care, with the oversight families deserve.
Clearview is a Maryland-licensed Residential Service Agency authorized by the Maryland Department of Health to deliver health care services in the home. That license is more than paperwork — it's the framework that holds us accountable for the quality of every shift.
Overview
What this service includes
A Residential Service Agency (RSA) in Maryland is a licensed organization that arranges for or directly provides health care services to clients in their place of residence. Licensure requires demonstrating clinical competence, financial stability, and a complete quality-assurance program — and it's renewed under state oversight.
For families, the RSA designation is a signal you can trust. It means we operate under written policies, employ caregivers (not contractors) covered by our liability and workers' compensation insurance, and report to the state on the care we deliver. Our staff are supervised by an Alternate Director of Nursing who oversees every plan of care.
Operating as an RSA also means we can coordinate seamlessly with hospitals, rehab facilities, and physicians as part of a documented care continuum. Discharge planners across Maryland refer to us because they know paperwork, communication, and clinical follow-through will be handled correctly.
Capabilities
Care delivered by trained, licensed professionals.
Licensed & insured
Operating under Maryland Department of Health RSA license #R3118, with full general liability and workers' compensation coverage.
Employed caregivers
Our caregivers are W-2 employees — not contractors — so families never carry the burden of employer responsibilities.
Documented plans of care
Every client has a written, regularly reviewed plan of care developed by our nursing leadership.
Quality assurance program
Internal audits, supervisory visits, and client satisfaction reviews keep our standards consistently high.
Statewide service area
We support families across Maryland, with care teams positioned for fast response in our core counties.
24/7 clinical backup
On-call supervisory nurses are reachable any hour for clients, caregivers, and family members alike.
How it works
A simple, supported path to starting care.
01
Intake call
We capture your situation, insurance, and any physician orders in a single conversation.
02
RN assessment
A licensed nurse visits to evaluate clinical needs, the home environment, and risk factors.
03
Plan of care
A written, signed plan of care is shared with you and any coordinating providers.
04
Ongoing oversight
Supervisory visits, documentation review, and 24/7 clinical availability for the life of the case.
What to expect
From the first call to a familiar routine.
Working with a licensed RSA should feel reassuring, not bureaucratic. We've built our intake to handle the paperwork in the background so families can focus on their loved one.
- 1
Single intake conversation
One call captures the clinical situation, insurance details, physician contacts, and the level of urgency. You won't have to repeat yourself across departments.
- 2
Coordination with providers
We reach out directly to hospitals, rehab facilities, or physicians for orders, discharge summaries, and any documentation insurance requires.
- 3
Licensed RN assessment
An RN performs the state-required in-home assessment, documents findings, and translates them into a written plan of care.
- 4
Insurance and benefits verification
For long-term care, VA, or workers' comp cases, we verify benefits, submit paperwork, and keep you informed of authorization status.
- 5
Care begins under oversight
Caregivers arrive on schedule, supervised by our Alternate Director of Nursing, with documented supervisory visits built into every case.
- 6
Continuous quality assurance
Internal audits, satisfaction reviews, and clinical check-ins are part of standard operation — not something we do only when there's a problem.
Care plan overview
A living plan, not a static checklist.
Every RSA case is governed by a written plan of care that meets Maryland Department of Health requirements and serves as the single source of truth for everyone involved.
Authorized scope of care
The specific services authorized by the physician's orders and the client's signed consent — clearly bounded so caregivers know exactly what's in scope.
Schedule and staffing
Approved shifts, assigned caregivers, backup coverage protocols, and the supervisory RN responsible for the case.
Clinical objectives
Measurable goals tied to the client's diagnoses, with documented progress at each supervisory visit.
Risk management
Fall risks, infection precautions, behavioral considerations, and emergency contacts — reviewed and updated whenever conditions change.
Maryland regulation requires regular plan-of-care review by our nursing leadership. We document every review, signature, and revision as part of the client's permanent record.
FAQ
Frequently asked questions
Have a question we haven't answered? Call our 24/7 line or send a message — a Client Service Consultant will get back to you within one business day.
Let's talk about the care your family deserves.
Reach a Client Service Consultant any hour of the day. We'll listen, answer your questions, and build a plan together — no pressure, no rush.